Recent surveys have found that complex administrative procedures continue to be a headache for enterprises, and that administrative reform is needed.

Hanoi authorities have sketched out a project piloting a public administrative service centre as part of the efforts to create breakthroughs in administrative reform and raise the capital city’s competitiveness and public satisfaction.

The Prime Minister has approved the Ministry of Justice’s proposal to expand the pilot programme for issuing judicial records through the VNeID application nationwide, from October 1, 2024 to June 30, 2025.

The public administrative service center will replace the existing one-stop-shop division, which will allow the city to cut 2,580 staff and save VND231 billion each year.

A new Public Administration Service Center in Hanoi is projected to save the city VND231 billion annually, streamlining the current fragmented system into a more efficient, centralized hub.

On July 23, the National Assembly Standing Committee endorsed a major administrative overhaul for Nam Dinh, Soc Trang, and Tuyen Quang, aiming to streamline administrative units and address excess staffing issues.

The Ministry of Information and Communications (MIC) on July 11 announced the quality evaluation system for information systems handling administrative procedures at the ministry and provincial levels for 2024.

Starting from June 1, the one-stop-shop departments at all levels in Hanoi will implement cashless payment solutions for fees and charges associated with administrative procedure applications.

Quang Ninh maintains the first place at the ranking of the Provincial Competitiveness Index (PCI) and Provincial Green Index (PGI) 2023 released in Hanoi on Thursday.

VNeID not only brings practical benefits to the people but also plays a particularly important role in State management. It helps reduce waste and errors in using traditional documents, saving costs and time for people and the Government.

The 15th Provincial Governance and Public Administration Performance Index (PAPI) report was announced on April 2, showing progress in citizen perceptions on local anti-corruption efforts and e-governance but a backsliding in transparency in 2023.

Prime Minister Pham Minh Chinh has signed a decision to issue an administrative reform plan for the second half of 2023, aiming to seek measures to simplify 13 major groups of administrative procedures.

Many National Assembly deputies have voiced their concern over the so-called "playing it safe" attitude that occurs not only at state agencies but also in business circles.

The results of the survey will be disseminated among the cadres, officials, and employees of the city's agencies and units, as well as to the general public and organizations.

Quang Ninh continued to take lead in the Satisfaction Index of Public Administration Services (SIPAS) and the Public Administration Reform Index (PAR Index) in 2022.

Fifty-two administrative units at district level and 1,037 administrative units at commune level have met criteria in natural area and population scale to be subject to rearrangement and merger in 2023-2025.

A favorable business environment will help enterprises operate sustainably, thus improving national competitiveness.

Reform has not pursued the wishes of enterprises and the actual situation. This is why businesses feel insecure.

The burden of certificates has been compared to “sub-licenses”, “a miserable and expensive journey”, and “buying certificates” by many National Assembly deputies.