e-government

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Virtual assistants to revolutionize Vietnam’s public administration

The adoption of AI-powered virtual assistants in Vietnam’s public sector marks a significant step toward smarter governance and improved efficiency.

Vietnam’s e-government framework gets upgrade

In 2024, vital national databases covering population, enterprises and insurance were completed, while other essential databases are being fast-tracked.

HCM City aims for complete digital governance by 2025

Ho Chi Minh City aims to eliminate the need for physical paperwork in online public services by 2025, bringing the entire administrative process onto digital platforms.

Vietnam's improved telecom infrastructure leads to leap in e-gov't ranking

The great efforts made in all three "pillars", including telecommunications infrastructure, the workforce and online public services, have helped Vietnam jump by 15 grades in the e-government ranking.

Vietnam rises 15 places in UN E-Government Development Rankings

After maintaining the 86th position out of 193 countries for two consecutive evaluations, Vietnam has surged 15 places in this year’s United Nations E-Government Development Index (EGDI), reaching the 71st position globally.

Remaining localities asked to connect with e-govt assessment system

The Ministry of Information and Communications (MIC) has asked 16 ministries, branches and localities that have yet to connect to the e-govt assessment system to complete a full connection in January.

Vietnam’s e-government architecture framework updated

The Ministry of Information and Communications (MIC) recently gave an update on the e-Government Architecture Framework (version 3.0), an important document to be applied in ministries, governmental agencies, and centrally-run cities and provinces.

Local authorities pilot program using blockchain in e-government

Da Nang has consulted with many experts and placed orders with many companies, but has not received advice about an application domain for blockchain technology.

Vietnam still facing challenges in developing online public services

On the way to implement Project 06 about ‘Developing an Application for Population Database, Digital Identification and Authentication for the National Digital Transformation from 2022-2025, with a Vision to 2030’, there are obstacles to overcome.

Vietnam to create network of 500 experts for digital transformation

The Ministry of Information and Communications (MIC) is forming a network of 500 experts in digital transformation this year, including 100 e-government experts.

QR codes to be introduced for administrative procedures from May 25

Agencies, organizations, and individuals will use QR codes when completing administrative procedures and checking results from May 25.

VN's new Identity cards will not have fingerprints, change some information

The revised Law on Citizenship Identity will expand the scope of application compared to current regulations, including people of Vietnamese origin living in Vietnam but whose nationality has not yet been determined.

HCM City to provide all public services online in 2023

Ho Chi Minh City has set a target to provide 100% of public services online through completing connection with the National Public Service Portal in 2023, according to the municipal Department of Information and Communications.

Vietnam ponders progress index amalgamation work

The government may soon enact a new indicator framework to make it easier to manage and compare progress up and down the country.

Land database officially connected to National Population Database

The Ministry of Natural Resources and Environment (MoNRE) held a ceremony on December 29 to connect the land database with the National Population Database and sign the regulation on work coordination with the Ministry of Public Security.

National Single Window reduces burden on businesses

The Vietnam Confederation of Commerce and Industry (VCCI) and USAID recently announced their survey on the satisfaction of businesses implementing administrative procedures through the National Single Window (NSW).

E-ID account officially comes into effect

The Police Department for Administrative Management of Social Order (C06) under the Ministry of Public Security (MPS) informed that Decree No.59/2020/ND-CP by the Government has come into effect since October 20, 2022.

Prime Minister orders raising online public services use to 50% by mid-2023

Prime Minister Pham Minh Chinh ordered raising the proportion of people using online public services from 18 percent at present to 50 percent by the end of 2023

Important transition for digital government as public services go online

The completion of the target of offering 100% of eligible public services online to the highest level 4 in 2021 is an important step to create momentum for a digital government in Vietnam.

Data sharing among state agencies yet to meet actual needs

One of the problems in building e-Government is the lack of data connection and sharing among state agencies, according to the Ministry of Information and Communications (MIC).