Passengers who are able to successfully check-in online with checked baggage are still required to go to the online check-in counter in order to verify their boarding pass and identity documents.

Following the implementation of the online check-in service at Sydney and Melbourne airports, Vietnam Airlines has been able to increase the total number of airports applying online check-in service to 16 domestic airports and 30 international airports.

Simultaneously, the carrier is anticipated to deploy the convenient service throughout the airport network with the primary aim of becoming a digital airline.

Passengers will be able to save time by self-check-in online via www.vietnamairlines.com or through the Vietnam Airlines mobile app between 24 hours and one hour before the scheduled departure time.

This comes after Vietnam Airlines had previously introduced online check-in service for passengers departing from London Heathrow international airports in the UK, Frankfurt in Germany, Moscow in Russia, Tokyo Narita, Tokyo Haneda, Osaka Kansai, Nagoya, and Fukuoka in Japan, as well as Seoul and Busan in the Republic of Korea. This is in addition to Guangzhou, Shanghai, Chengdu, Beijing, Hong Kong, and Hangzhou in China, Taipei and Kaohsiung in Taiwan (China), Singapore, Bangkok in Thailand, Kuala Lumpur in Malaysia, Yangon in Myanmar, Jakarta and Bali in Indonesia, Siem Reap and Phnom Penh in Cambodia, as well as Luang Prabang and Vientiane in Laos.

Source: VOV